If you have a problem that you can't resolve online, please call 1-800-XM-RADIO during the following hours:
Mon-Sat: 8 AM - 11 PM ET
Sun: 8 AM - 8 PM ET
Mon-Sat: 8 AM - 11 PM ET
Sun: 8 AM - 8 PM ET
XM Radio Online
See XM Radio Online FAQs for all XM Radio Online questions.
Why have you changed the online listening product?
When will I be impacted by the changes to XM Radio Online?
Where can I get a printable version of the XM Channel Lineup?
What happened to the 64Kbps audio stream that used to be available in XM Radio Online?
See XM Radio Online FAQs for all XM Radio Online questions.
Why have you changed the online listening product?
- The XM Radio Online listening platform has been upgraded to deliver a higher quality digital audio but is no longer provided free as a part of a base satellite subscription. Internet streaming has been upgraded to 128Kbps and is available for $2.99 when you add Premium XM Radio Online to your account. If you previously registered and listened to XM Radio Online as a free part of your subscription you can continue to listen at no cost until your next renewal dat
When will I be impacted by the changes to XM Radio Online?
- If you currently listen to XM Radio online as a part of your subscription, you will continue to have access to XM Radio Online at 32Kbps until your next renewal date. You can upgrade to Premium XM Radio Online ($2.99) for higher quality sound at 128k at any time by logging in to Listener Care.
Where can I get a printable version of the XM Channel Lineup?
- Please visit our channel lineup page. You'll find printable versions in HTML and PDF formats that you can print out on your home computer.
What happened to the 64Kbps audio stream that used to be available in XM Radio Online?
- All free internet subscribers whether previously streamed at 64kbps or 32kbps will now see internet streaming a single 32kpbs rate. We apologize for any inconvenience this may have caused those streaming at the higher bit rate.